Shipping policy

 

Thank you for visiting Blisswell. These are the conditions that are part of our shipping policy.

Shipping processing time

All orders placed before 10:00 PM will be processed within 1-2 working days (Monday to Saturday). Orders are not shipped or delivered on weekends and holidays. The cut-off time 00:00 GMT +1.

If we receive many orders on any given day, your order may be delayed by several days. Please allow a few extra days for delivery. In the event of a significant delay in the shipment of your order, we will contact you by email or telephone.

Shipping rates and delivery terms

We ship worldwide. Shipping for orders over €1,00 is entirely free. The estimated delivery time is 5-9 business days (Monday to Friday). In special cases, delays may occur. Again, we kindly ask you to contact our customer service in this case, by sending an email to support@blisswell.co. You will usually receive a reply within 6 hours.

We use the following carriers:

Shipment confirmation and order tracking

As soon as your order has been shipped, you will receive an e-mail confirming the shipment with your track & trace number(s). The track & trace number is usually active within 24-36 hours. You can track your order on https://www.blisswell.co/apps/parcelpanel. 

Customs, duties, and taxes

All customs duties and taxes are paid. The price on the product page is the final product price.

Damage and interest

Blisswell is responsible for any product damaged or lost in transit. If you have received your order damaged in transit, please contact us and we will assist you Retain all packaging materials and damaged goods before requesting a return or making a claim.

If you don’t receive the parcel within this period, please contact us, at support@blisswell.co

Our customer service is available 7 days a week. You will usually receive a reply within 6 hours.

Monday - Saturday: 10:00 - 22:00 CET
Sunday: 14:00 - 17:00 CET

Contact information:

  • Address: Swalm 4, Deurne, Noord-Brabant 5751VE, the Netherlands
  • Email: support@blisswell.co
  • Phone: +31 85 800 1052

Business information:

  • Chamber of Commerce number: 73993557
  • VAT number: NL002418215B28